Hospitality
Review and reputation
After check-out each guest gets an automatic feedback request.
Engagement
About the product
After check-out each guest gets an automatic feedback request. Positive replies are routed to public review sites, complaints go straight to the manager with a draft response, so issues are handled before they go public.
What we did
- Positive replies are routed to public review sites, complaints go straight to the manager with a draft response, so issues are handled before they go public.
Stack
- N8N
- Claude
- CRM
Similar problem?
This work came out of the direction below.